Employee Relations:

•         Provide high-quality Industrial and Employee Relations advice and services to line managers.
•         Manage and resolve complex employee relations issues.
•          Conduct effective, fit-for-purpose investigations and coordinate disciplinary processes.
•          Represent the company at MEIBC-CDR and CCMA in conciliations and arbitrations.
•         Manage internal grievances lodged by unions and individual employees and ensure they are resolved expeditiously.
•          Maintain in-depth knowledge of legal requirements related to the day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
•          Partner with the HR Executive in executing HR strategies.
•          Consult and brief company lawyers as and when required.
•          Contribute to policy development and implementation in relation to Industrial and Employee Relations matters.
•          Create a harmonious work environment where diversity and inclusion are embraced.
•         Act as a change agent to drive transformation in the business.
•          Attend disciplinary hearings and advise chairpersons.
•          Identify and/or evaluate causes of conflict and propose appropriate corrective actions.
•         Manage and deliver IR-related training, including chairpersons’ training and educating managers on how to initiate disciplinary hearings.
•         Provide support to management and staff in managing performance and assist in the analysis of plans to resolve identified performance problems.
•         Work with the Occupational Health Nurse to track and manage abuse of sick leave and address it through counselling processes as prescribed by company policy.
•          Monitor labour relations practices within HR and the business.
•          Monitor developments within the labour relations field and advise on best labour relations practices.
•          Provide advice to HR managers, officers, and line managers regarding procedural and substantive fairness issues.
•          Report on all IR/ER-related cases on a monthly and annual basis as required by the shareholder.
•         Report on IR activity throughout the organisation.
•         Monitor internal labour relations trends and submit relevant reports.
•          Remain appraised of all changes or relevant IR/ER news and provide analysis and reports accordingly. 

Compliance:

•        Comply with corporate governance requirements.
•         Ensure compliance with legislation, i.e. BCEA, LRA, EEA, OHSACT, and SDA.
•         Identify and report HR risks.
•         Ensure risks are mitigated.

Performance Excellence:

•          Building positive relationships.
•          Conflict resolution.
•         Employee engagement.
•         Performance management.
•         Legal compliance.
•         Communication.
•          Problem-solving.

Miscellaneous:

•          Perform any other work-related duties and responsibilities that may be assigned from time to time by management.