Field Services Team Leader
Listing reference: reuco_000007
Listing status: Online
Apply by: 8 October 2026
Position summary
Industry: Telecommunication Services
Job category: Maintenance
Location: Midrand
Contract: Permanent
Remuneration: Market Related
EE position: No
Introduction
Reunert Connect is a leading provider of high-quality field services, specialising in wireless, microwave, and radio communication installations. We pride ourselves on delivering reliable, efficient, and customer-focused connectivity solutions to our clients across South Africa. As we continue to grow, we are looking for an experienced and dedicated Field Services Team Leader to join our dynamic team.
About the Role
Are you an experienced wireless technician with a passion for technology and a drive to lead? Reunert Connect is seeking a skilled and motivated Field Services Team Leader to join our Field Services team. In this role, you will be responsible for the installation, maintenance, callout, and troubleshooting of wireless and related services, ensuring seamless connectivity and optimal performance for our clients.
Your technical expertise will be essential in deploying and servicing state-of-the-art wireless technologies, while your leadership abilities will contribute to guiding and supporting your team in delivering superior connectivity solutions.
Job description
Installation & Configuration
- Install, configure, and maintain wireless networking equipment, including access points, routers, microwave systems, and related devices
- Ensure all installations adhere to company standards and specific client requirements
Troubleshooting & Maintenance
- Diagnose and resolve technical issues related to wireless and microwave systems
- Perform routine maintenance and necessary repairs to ensure uninterrupted service delivery
- Respond to callouts and emergency requests timeously and effectively
System Testing
- Conduct thorough testing of wireless equipment to verify proper functionality and performance
- Address any discrepancies or faults promptly and accurately
Documentation
- Maintain accurate and up-to-date records of installations, service activities, and inventory
- Ensure all documentation is accessible and properly filed for future reference
Customer Interaction
- Provide exceptional customer service by communicating effectively with clients
- Offer technical support and basic training on the use of wireless equipment where required
- Maintain a professional and customer-focused approach at all times
Safety Compliance
- Adhere strictly to all safety protocols and industry regulations during installations and maintenance activities
- Ensure a safe working environment for yourself, your team, and clients at all times
Collaboration & Team Leadership
- Work closely with fellow technicians and internal departments to coordinate installations and share technical knowledge
- Lead and support junior team members, providing guidance and mentorship in the field
- Resolve complex technical issues efficiently through effective collaboration
Vehicle Maintenance
- Ensure the company vehicle is operated safely and maintained in good working condition
- Conduct regular inspections, arrange timely servicing, and address mechanical issues promptly to minimise downtime
Inventory Management
- Maintain accurate records of all tools, equipment, and spare parts stored in the vehicle
- Regularly check stock levels, reorder items as necessary, and ensure all equipment is accounted for and in proper working order
Minimum requirements
Qualifications & Education
- NQF Level 4 qualification or equivalent (technical certifications in wireless technologies or related fields will be advantageous)
- Valid Working at Heights Certification (mandatory)
- Valid Medical Certificate confirming fitness for duty at heights (mandatory)
- Additional certifications such as First Aid and Firefighting will be advantageous
Experience
- Minimum of 5 years' experience in the installation, maintenance, and troubleshooting of wireless and microwave communication systems
- Proven track record in a field services or telecommunications environment
Technical Skills
- Proficiency in wireless technologies, network configurations, and the use of diagnostic tools
- Solid understanding of microwave communication systems and wireless networking equipment
- Fully computer literate, including proficiency in Microsoft Outlook and Microsoft Excel
Physical Requirements
- Ability to work at heights and in various environmental conditions
- Physical fitness to perform climbing and outdoor work as required
- Ability to lift and carry heavy equipment where applicable
Soft Skills
- Strong problem-solving abilities and attention to detail
- Effective verbal and written communication skills
- Customer-focused attitude with a professional approach
- Strong leadership and team coordination abilities
Other Requirements
- Valid South African driver's licence (mandatory)
- Willingness to travel regularly to client sites across the country
- Willingness to stay over at various locations as required
- Must be willing to undergo a background check and drug screening prior to appointment