Required Competencies

 ·      Attention to detail

·       Practical and in-depth understanding of VOIP and the telecommunications environment in general.

·       Excellent presentation skills.

·       Excellent communication skills.

Required Minimum Work Experience

2-3 years account / channel management

 Key areas of responsibility

• Wins, maintains and expands relationships with assigned channel partners.
• Meet channel objectives; establishing professional relationships.
• Proactively assesses, clarifies and validates channel partners needs.
• Provides training (processes, products, systems, etc.)
• Identification and qualification of account opportunities, strategising and implementing sales plans.
• Managing the sales process and calling in the appropriate resources as required.
• Be able to present our group and company as well as its solutions and services to prospect partners
• Manage the pipeline and forecasts, provide monthly forecasts and commitments
• Meet sales targets at the required levels of profitability, co-ordination of all REUNERT CONNECT’s activity within the account.
• Overall general channel support. 
• Grow dealer Base by 10%.
• Meet budgeted targets as per target letter.
• Proactively manage dealer agreements by enforcing incentive letter with partners.

• Dealer commission to be reviewed quarterly with all partners. Emails to be kept to verify review.
• Respond to queries within 24 hours
• Responsible use of REUNERT CONNECT marketing material. All promotional items to be signed for by recipient.
• All dealers to be visited minimum once a month. Larger and closer partners to be met weekly.
• Attend client meeting with dealers
• Check solutions and quotes within 24 hours. All quotes to be logged
• Minute all dealer and client meetings
• Assist with Albatross queries with 24 hours
• Provide weekly activity reports to branch manager.
• Responsible use of Sales Admin for billing queries, quotes and payments
• Maintain register for all training done at dealers. All partners must be trained on all products and sign the REUNERT CONNECT register